How to create an admin login for the support team
In most cases, it’s recommended to supply admin backend access when contacting the official support in order to be you of better service.
In this article
Normal admin access by adding a new user manually
- Navigate to the WordPress administration panel to User → Add New
- Fill in a username
- Add any unexisting email
- Disable 'Send User Notification'
- Change user role to 'Administrator'
- Press 'Add New User'
- Share the Username and password only with the support engineer